Steve is an absolute pleasure to do business with. Even though there was difficulty in getting a particular part he kept me informed and updated daily. I will be utilizing this shop for all of my auto care needs for the foreseeable future. Also the free pickup and delivery made it much easier as I did not have to arrange a ride when dropping off and picking up. All due to parts issue they even washed my car to help make up for the delay in return. I was very pleased with this experience.